Help us to become even better.
Ritter Sport products stand for the highest quality. As far back as 1912 the Family Ritter has pledged itself to this. Already at the agricultural stage the personal commitment of Marlie Hoppe-Ritter and Alfred Ritter guarantees the impeccable quality of the raw ingredients.
In order to meet such high standards of quality, we have established a comprehensive quality management system. The selection of raw ingredients as well as their quality control at every level count among our most important company policies. Our suppliers are already committed to the highest quality standards by way of regular inspections. On arrival, delivered raw ingredients are processed according to stringent inspections. The production process is regulated in every detail and constantly monitored at every step by means of the most modern methods. The finished chocolate’s compliance to these high standards, including its sensory properties, is tested by our skilled employees. Each ingredient is carefully selected and each bar prepared with passion.
In order to guarantee consumers impeccable quality and an unmistakable taste, our raw ingredients are tested internally as well as by externally accredited institutes.
All areas carry responsibility for the quality and safety of all raw ingredients and finished goods.
Should you, contrary to expectations, have cause for complaint about our products, please do not hesitate to immediately contact us. Each complaint is an important source of information for us on how to further improve our products and their production.
Customer Service
Alfred-Ritter-Str. 25
D-71111 Waldenbuch
Telephone: +49-7157-97-0
